Developed and manufactured in Switzerland — for maximum precision, durability, and everyday practicality.
Shipping policy
Scope of Application:
These shipping conditions apply to the shipment of items from MGB Farbenzentrum AG to countries within the EU.
Shipping Costs:
Shipping costs for orders to EU countries are calculated based on the weight and size of the items as well as the selected shipping provider. The exact shipping costs will be displayed during the order process before you complete your order.
Shipping Providers:
We ship your orders with reliable shipping providers such as [e.g., SwissPost, DHL, DPD, UPS, or others] to ensure the safe delivery of your items.
Delivery Time:
The delivery time for orders is generally between 5 and 7 business days, depending on product availability and the chosen shipping provider. Please note that in exceptional cases—such as holidays, customs processing, or other unforeseen circumstances—the delivery time may be extended.
Customs Duties and Import Taxes:
Since Switzerland is not part of the EU, customs duties and import taxes may apply when shipping to EU countries. These costs are the responsibility of the buyer and will not be covered by us. The buyer will be informed by the shipping provider about any applicable customs duties and import taxes.
Packaging:
We place great importance on safe and environmentally friendly packaging to avoid transport damage. All items are carefully packed to ensure optimal protection during shipment.
Delivery to Parcel Stations:
Delivery to parcel stations is only possible if offered by the selected shipping provider. Please provide the relevant information when placing your order if you would like your delivery sent to a parcel station.
Availability:
If a product is out of stock or the delivery time is extended due to supply issues, we will notify you via email as soon as possible and offer alternative options.
Pickup:
If you prefer to pick up your order yourself, this is possible at our location:
MGB Farbenzentrum AG, Untere Emmengasse 4a, 4552 Derendingen, Switzerland — after placing your order in advance.
Shipment Tracking:
As soon as your order has been shipped, you will receive a shipping confirmation from us including a tracking number, which allows you to check the status of your delivery at any time.
Return Address:
MGB Farbenzentrum AG
Untere Emmengasse 4a
4552 Derendingen, Switzerland
Returns:
If you wish to return items, please refer to our return policy. Returns are possible within 14 days of receiving the goods, in accordance with our return conditions.